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COMPLIANT CALL RECORDING SOFTWARE

AI-powered Compliance Recording without the compliance headache.

Capture every call across platforms with encryption, retention policies, and instant retrieval for audits. Then, use AI to turn conversations into measurable improvements.

No credit card needed. 

Trusted by leading companies

Capture everywhere

Secure, high-quality voice and screen recordings across any cloud, on-prem, or hybrid system.

Built-in compliance

Meet GDPR, PCI, MiFID, HIPAA and more with role-based access, tamper-proof audit trails, legal hold, retention and redaction.

Find and analyze

Advanced search, rich metadata, AI sentiment analysis, transcriptions and instant playback for audit-ready insights.

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COMPLIANCE

With Imagicle, compliance
is built-in.

Every call required by regulations is automatically captured and secured — so you stay compliant without added complexity.

  • Configurable retention policies, advanced encryption, role-based access, and full audit trails ensure complete protection and traceability. 
  •  Be prepared for inspections and regulatory reviews with no gaps or compliance risks. 
  •  Seamless integration with Microsoft Teams, Cisco, and hybrid environments, with Always-On or On-Demand recording modes

Governance is automated, so you can focus on running your business with confidence.


 

SEARCH & PLAY

Replaying a call shouldn’t be complicated.

Find and retrieve recordings in seconds,  even with high call volumes.

  • Search by user, number, date, department, or keywords.
  • Listen, download, or share recordings in just a few clicks.
  • Export conversations for audits, disputes, or legal requests. 

Either from the web portal or even directly in your Webex or Teams client.

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CR_Analytics
ANALYTICS

Upgrade your service, not your listening hours. Let AI analyze your calls.

Discover what your customers are really talking about with automatic transcriptions and sentiment analysis. No need to scroll through long lists or listen to hours of recordings: everything you need is right at your fingertips.

  • Monitor critical keywords and detect risky behaviors or anomalies.
  • Identify emotions and flag out-of-standard interactions to reduce risk.
  • Spot recurring topics and instantly surface the most relevant conversations.
FREE RESOURCE 

Want more insights on compliance requirements?

Compliance can be complex, we know that. That’s why we’ve prepared a practical guide to regulatory requirements and the key features you need to meet them.

What you'll learn:

From Convenience to Compliance: the history of Call Recording
What does it mean to be compliant? Rules and regulations
  What features make a Call Recording compliant?
  Imagicle Call Recording ensures compliance
The benefits of AI Voice Analytics

 

Download the whitepaper now

Seamlessly integrated with the tools you use every day.

 

    Frequenty Asked Questions

Try Imagicle Call Recording

Discover first-hand how Imagicle Call Recording helps you ensure compliance, and enhance customer experience. Completely free for 30 days, no credit card needed.