Imagicle AI Voice Agent is an AI voicebot that automates first-line telephone interactions 24/7. It answers questions, executes tasks (e.g., bookings, lookups), and escalates to a human agent when needed.
THE AI CUSTOMER SERVICE AGENTS FOR YOUR BUSINESS
AI Virtual Agents for Voice and beyond
Trusted by leading companies
"But why do I need an AI-powered customer service? I'm fine with what I have"
What makes Imagicle AI Virtual Agents stand out.
0 sec
Wait time for every incoming call.
5X
Increase in staff productivity — routine calls automated.
100%
Incoming customer calls handled.
<60 sec
Average staff time per call, faster resolutions.
Customer Service
Resolve routine requests (FAQs, status updates, directions, basic changes) or route to the right team in seconds, 24/7.
Smart Receptionist
Welcome every caller, collect key details, and transfer cleanly to people or departments. No IVR maze or dead ends.
Appointment Setting
Check availability, propose times, book/cancel/reschedule, and send confirmations. All in sync with your calendars.
Break language barriers
AI voice agents assist customers in Arabic, English, French, German, Italian, and Spanish.
Customer expectations are outpacing traditional solutions. Are you ready to keep up?
Annual Cost Savings $ / year
Total Time Saved (hours/year) hours / year
Equivalent Agents Freed (FTE) agents' workload saved yearly
A solution for every scenario.
From the front desk to the most advanced workflows, creating tailored experiences.
Standard
Ready to use to handle routine tasks automatically
Includes:
-
Multi-language, preconfigured, and ready to use
-
Transferring calls to the right contact or department
-
24/7 answer FAQs on your behalf
-
Notifies missed calls
-
Automated appointment booking
-
Integration with Google, Outlook, and Mac Calendar
-
GDPR compliant
Advanced
100% customized and integrated experience
Includes all the features of the standard receptionist plus:
-
Handling of complex requests
-
Designed to create advanced interaction and agentic workflow
-
Visual, no-code configuration editor
-
A contact center scenario that automate voice and digital
-
Integrated with CRM, ERP, HR, and business systems
-
Integrated with agent workspace for human escalation
-
Integrated with the most popular LLM models
Experience the Imagicle AI Virtual Agents Today!
AI Customer Service: benefits, impact and value for your business.
AI is transforming customer service, enabling faster responses, smarter problem-solving, and seamless customer journeys. Explore the complete journey of AI in customer service — from understanding why automation matters to seeing the tangible outcomes it can deliver for your business.
Fill out the form to access the recording and start watching!
Discover AI-driven customer service. Watch the webinar!
-
-
Full fluency in English, French, German, Italian, Spanish, and Gulf Arabic.
-
Privacy by design/default with role-based access control, encryption in transit and at rest, audit logging, and configurable retention. Imagicle Cloud runs on AWS across multiple regions to support data-residency needs.
-
Yes—you can easily manage prompts, menus, escalation rules, and SLAs by time/day/holiday calendars.
-
Pricing depends on scope (channels, volumes, integrations). Contact us for a personalized, no-obligation quote.