February 19 - from 11:00 AM to 12:30 PM CET
the experience of your teams and customers.
- Compliance Call and Screen Recording with AI Voice Analytics.
- Attendant Console only solution beyond Webex Attendant Console to support hybrid scenarios, advanced needs, and cloud migration.
- Imagicle Virtual Receptionist connects customers to the right contact with AI-powered, natural voice interactions.
- Engage Essentials to complete Webex Customer Experience Essentials with digital, self-service capabilities. Including Agent Chat Console to engage with customers on digital channels directly from the Webex App.
- Imagicle Digital Fax. The only cloud-based inbound/outbound fax solution for Webex Calling MT and DI, configurable through Webex Control Hub.
Register for the webinar
Discover the Agenda
Imagicle UCX Platform - The perfect match for Webex Calling
Imagicle complements Webex Calling with a platform of AI-infused apps improving productivity and streamlining migrations to the Cloud through a unified user experience. Discover how it can take your communications to the next level.
Imagicle Compliance Recording + Screen Recording + AI-powered Voice Analytics
Address any customers needs with Compliance Call Recording, integrated with the latest convenience Webex Built-in recording and ready to provide advanced and compliance features for any hybrid scenario. Empowered with AI Voice Analytics to gain insights on conversations and analyse sentiment and Screen Recording to capture screen activites.
Imagicle Attendant Console: supporting hybrid scenarios, advanced needs, and seamless cloud migration
Discover Imagicle Attendant Console, the only solution - apart from the Webex Attendant Console (OEM by Imagicle) - to cover hybrid scenarios, advanced needs, and Cloud migration. It provides seamless customer service solution working with the Webex App, with Advanced Queueing and Auto Attendant for a complete experience.
Meet&Greet with the new Imagicle Virtual Receptionist
Come meet Virtual Receptionist, your next AI colleague ready to transfer calls and answers FAQs through natural voice interactions. Customizable to your needs, it eliminates waiting times, creates a cohesive brand voice, it speaks your customers’ language, and optimizes resources to reduce costs.
Build an Omnichannel Experience for Webex Customer Experience Essentials
Bring your Webex Customer Experience Essentials to the next level with Imagicle’s integrated solutions, adding digital and chat capabilities automation and omnichannel functionalities to your platform. Discover the Agent Chat Console embeddable in your Webex App to engage with customers on digital channels. And much more!
Complete the picture with Digital Fax & Call Analytics
Explore Imagicle Digital Fax, the only approved virtual fax server available for Webex Calling allowing to fax directly from the Webex App regardless of your PSTN. Get insights on Call Analytics, the all-in-one tool to track telephone costs, traffic, and adoption with 50+ easy to read reports.
Meet the speakers!
