Boost your CX and EX with Imagicle AI chatbot
- Availability 24/7 to answer all questions with self-service experience over Web, Email, SMS, WhatsApp, Messenger, Telegram, and voice.
- AI-powered to provide human-like answers and customized assistance over any interactions.
- NO CODE configuration with Smartflows to set up your digital and voice conversations.
- Automate routine tasks to free up human agents and easily escalate when critical issues occur to human operators through a real-time chat on your Smartflow, UCX Console, and Webex app.
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Customize it to your needs.
No-code configuration with Smartflows
Connect chatbot to your Knowledge Base, CRM, calling platform, and more, enabling it to give contextualized answers anytime.
Bring omnichannelity to digital platforms
Leverage the chatbot to automatically handle requests on digital channels (Website, WhatsApp, Telegram, Messenger, Slack, etc.)
Escalation. The perfect human + AI balance.
Upon request, the system can switch to a live agent, who will handle the conversation.