DPG Media: a seamless integration of Imagicle & Webex Calling.
DPG Media is the leading media company in Flanders and in the Netherlands. After migrating 2500 users to Webex Calling, they quickly realized their Attendant Console was unfit to cater to agents' needs due to lack of integration with the new platform.
Imagicle Attendant Console, the only 3rd party advanced console for Webex Calling, fixed the problem for them thanks to a native integration, a full set of call handling feature, and additional Imagicle integrations for a cherry on top.
Download the case history and discover if DPG Media's needs match those of your company.