Nowadays, customers want to get in touch with you from their preferred communication tools like Website chat, WhatsApp, Messenger, and more. Not only via phone call!
Companies that provide a good communication service across multiple channels can retain their customers more than others.
Thanks to an embedded chat inside your Attendant Console, you’ll be able to manage customer requests coming from different channels, like your website. Taking care of voice and digital channels in the same agent app, saving time for your operators and making customers happy!
Request a trial today and try it! 👉