Unlock Agent Console full potential!
- Effortlessly switch between voice and digital channels.
- Automate your conversations and let AI work for you.
- Analyze your calls with transcriptions and sentiment analysis.
- Access the advanced integration tool for your systems.
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Upgrade your plan to get incredible new features:
Imagicle Virtual Agents
Automate customer conversations via digital and voice channels. Transfer your conversations to Virtual Agents for repetitive tasks, and let them take care of customers when you are inactive.
Data & Tools for Supervisors
Keep performances under control with a real-time dashboard and historical reports, and guide the agents during calls with Silent Monitoring and Whisper Coaching.
Interaction Quality & Compliance
Empowered with AI to evaluate and monitor every interaction, ensure compliance with external regulations and internal procedures, and improve customer satisfaction.