Activate Imagicle Screen Recording and transform customer conversations into a gold mine of insights.
- Unlock agent insights: get 100% of interaction and visibility with screen and call recording and monitor remote agents’ behaviour.
- Increase agent performance: by combining screen and call recording you can provide on-demand training for any agents.
- Ensure PCI-DSS compliance: it support screen masking to blank sensitive information and file encryption.
- Improve service quality: find workflow inefficiencies and understand how agents are using applications and handling data.
Get the Imagicle trio apps and unlock your company conversations insight with Imagicle Call Recording, Imagicle Screen Recording and Imagicle Voice Analytics!
Imagicle Call Recording is required to activate Imagicle Screen Recording and Imagicle Voice Analytics.
