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Attendant Console for MS Teams
Call Recording for MS Teams
Imagicle for MS  Teams
AI, AUTOMATION, OMNICHANNEL.

Certified Contact Center for Microsoft Teams.

AI-Powered Contact Center with Voice, Chat, Automation, Agent workspaces and Compliance Recording—seamlessly integrated into Teams.

Trusted by leading companies

All you need to build a great CX and EX.

Enhance customer experience on voice and digital channels with virtual and human interactions. Improve agent experience with smart workspaces and self-service automation. All while ensuring quality & compliance and understanding what your customers think.
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Agent Omnichannel Workspaces

Deliver faster, smarter customer interactions via voice and digital channels with the Agent Chat Console for real-time messaging inside Teams or the full Imagicle Agent Omnichannel Console for a complete agent workspace.

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Supervisor Dashboard Workspace

Equip supervisors with real-time visibility and control over contact center performance—all in one intuitive dashboard.

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AI Virtual Agents

Enhance your calling services with intelligent automation through conversational voicebots and chatbots, featuring seamless human escalation when needed.

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Compliance Call Recording & AI Insights

Record, comply and analyze your conversations with built-in security and directly within your MS Teams client

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SAVE YOUR SPOT NOW

 

Why Imagicle Contact Center for Microsoft Teams?

Turn Microsoft Teams into a powerful, smart Contact Center. Enhance visibility, optimize call routing, and foster team collaboration—all while delivering experiences that delight your customers.

All-in-one Platform

Imagicle Contact Center delivers native integrations, AI-powered solutions, and Teams-certified reliability in a unified platform for managing voice and digital interactions across your organization.

Certified Solution

Imagicle Contact Center is recognized as a Contact Center Solutions certified for Microsoft Teams and Microsoft 365 certified, proving Imagicle meets Microsoft's rigorous standards.

For Every User

From self-service to human support for customers, a unified interface for agents, real-time dashboards for supervisors, and no-code solutions managed in one intuitive portal for admins.

SAVE MY SEAT FOR 22 OCTOBER
LIVE FREE WEBINAR | October 22nd - 11:30 AM

Ready to discover more about AI, automation and omnichannel?

Explore how Imagicle’s AI-powered, Microsoft Teams-certified solutions can help you optimize your contact center operations and deliver better service across every channel. 

  • When: October 22nd - 11:30 AM
  • Duration: 30 minutes
  • Agenda:
    • The Evolution of Contact Centers – Discover how customer service is shifting toward faster, smarter support.
    • The Power of Omnichannel – See why a seamless experience across all touchpoints is key to exceptional service.
    • Introducing Imagicle Contact Center: AI-powered, automated, and truly omnichannel for MS Teams 
    • For Agents - empower agents to manage calls and digital interactions from a single, user-friendly interface.
    • AI Virtual Agents for 24/7 Support, automating FAQs and common requests.
    • For Supervisors - monitor agent performance, manage calls and queues, track digital conversations, and leverage AI voice analytics for sentiment detection and conversation transcriptions.
    • Compliance Recording - MS Teams certified - secure recording directly in Teams.
    • Live Demos & Q&A
  • Speaker: Omar Radwan - Channel Sales - DACH, CEE & APJC
REGISTER FOR THE WEBINAR

Want to know more about Imagicle for Microsoft Teams?

Be it a free trial, a tailored demo, or an exploratory chat, our experts will be happy to guide you

LET'S TALK!
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